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Create Alert. Get emails for Guest Service Representative- Georgetown University Conference Hotel in Washington DC, District of Columbia, United States
Description
- Company Name:
- Georgetown University Conference Hotel
- Position Type:
- Full-time
- Salary Range:
- 12 - 14 Hourly
Marriott’s Georgetown University Conference Center at 3800 Reservoir Road NW Washington, DC 20057 seeks customer focused Guest Service Representatives (front desk).
Responsible for check in and check out services to hotel guests. Ensures that charges are accurately posted to guest rooms, credit cards are verified and assigned bank (cash drawer) balances at the end of the shift. Ensures all cash handling procedures are followed. Responsible for maintaining guest privacy and ensuring guest security with respect to credit card and guest room number privacy. Answers front desk telephone, directing calls as needed. Distributes information to guests in a timely manner. Works to quickly resolve guest issues, questions, or concerns, escalating as appropriate. Must possess ability to communicate clearly with guests, present a professional and hospitable image following the Company standards, and provide excellent guest service.Excellent benefits package:
Medical, Dental, Vision, 401(K)Profit Sharing, Free Meals, Paid Time Off, Tuition Reimbursement, Company Paid Incentives, Career Advancement, Room Discount.
We invite you to join us and experience a rewarding and successful future at Marriott.
Take the next step toward experiencing success, visit our website at: http://greatjobs.marriott.com or http://trabajos.marriott.com and search for position under zip code 20057.
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